Legal

You can find the prior version of our Terms of Service here.

Mill Terms of Service

The Mill Terms of Service (“Terms”) apply to any use of products and services provided by Mill Industries Inc. and its affiliates (collectively, “Mill,” “we,” or “us”), including the sale or rental of Mill’s products, such as the food recycler (“food recycler”) and associated products (collectively, the “Products”), and use of Mill services, such as the food recycler rental subscription plan, the Food Grounds^TM pickup subscription plan, local hauler subscription plans, the Mill website, the Mill mobile application, and associated services (collectively, the “Services”). If you do not agree to these Terms, you may not use the Products or Services. For clarity, these Terms apply if you access or use any of our Products or Services whether or not you create an account with us.

If you are a commercial customer or otherwise renting or purchasing bins for use in a commercial context (such as an office or restaurant), certain of these terms and conditions may not apply to you. Email legal@mill.com with any questions.

Please note that Section 17 contains a mandatory arbitration provision and class action waiver, which requires you to arbitrate certain disputes and claims with us and limits the manner in which you can seek relief from us. Except as specified in Section 17, this provision requires that disputes be resolved solely through individual arbitration and not as a class arbitration, class action, or any other type of representative proceeding. If you do not wish to arbitrate disputes with Mill, you may opt out of arbitration by following the instructions provided in Section 17(l).

For information about how we collect, use, disclose, and otherwise process information about you, please see our Privacy Policy. If you have questions, contact our customer support team at support@mill.com.

Table of Contents

1. Eligibility
2. Mill Food Recycler
3. Bin Rental Subscription Plans
4. Food Grounds Pickups
5. General Terms of Sale of Products and Services
6. General Terms of Subscription Plans
7. Other Payment Terms
8. Limited Money Back Guarantee / Trial Period
9. Free Trials
10. Modifying, Suspending, or Terminating Services
11. Prohibited Conduct
12. SMS Terms
13. Intellectual Property
14. Indemnification
15. Disclaimers of Express/Implied Warranties
16. Limitation of Liability
17. Dispute Resolution; Binding Arbitration
18. Changes to Terms
19. General
20. iOS Minimum EULA Requirements

1. Eligibility
2. Mill Food Recycler
3. Food Recycler Rental Subscription Plans
4. Food Grounds Pickups
5. General Terms of Sale of Products and Services
6. General Terms of Subscription Plans
7. Other Payment Terms
8. Limited Money Back Guarantee or Trial Period
9. Free Trials
10. Modifying, Suspending or Terminating Services We reserve the right to at any time, with or without prior notice, in our sole discretion and for any reason, modify, suspend, terminate, or stop providing all or portions of our Services and/or to require the immediate return of your Mill food recycler if you rent it. Unless otherwise specified by us at the time of cancellation or termination, all licenses granted to you hereunder shall terminate automatically and your right to use the Services shall cease (i) if you cancel your food recycler rental subscription, at the end of your final subscription term, or (ii) if we terminate your food recycler rental subscription, immediately upon such termination. We are not responsible for any loss or harm related to your inability to access or use our Services.
11. Prohibited Conduct You agree you will not, nor will you permit anyone else to:
12. SMS Terms The terms in this Section 12 (the “Text Messaging Terms”), in addition to the rest of these Terms, apply to your participation in the text messaging program (the “Program”) operated by Mill and our affiliates. Your participation in the Program constitutes your express consent to receive automated messages (e.g., SMS and MMS) from Mill and our affiliates at the mobile number you provide, including text messages that may be sent using an automatic telephone dialing system. By signing up for the Program, you agree to these Text Messaging Terms. If you do not agree to these terms, you must immediately discontinue your participation in the Program by following the cancellation instructions below.
13. Intellectual Property
14. Indemnification To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless us, our affiliates, and each of our respective officers, directors, agents, partners, and employees (individually and collectively, the “Mill Parties”) from and against any losses, liabilities, claims, demands, damages, expenses, or costs (“Indemnifiable Claims”) arising out of or related to: (a) your access to or use of the Products and Services, provided, however, that with regards to your transfer of Food Grounds, your indemnification of us will only apply (i) before the point your Food Grounds are given to our shipping provider, or (ii) for transferred Food Grounds, to the extent you were noncompliant with our or our partner’s instructions regarding Food Grounds or the terms and requirements of the Pickups Service or the third-party picking up your Food Grounds; (b) your feedback; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services. You agree to promptly notify Mill Parties of any Indemnifiable Claims, cooperate with Mill Parties in defending such Indemnifiable Claims, and pay all fees, costs, and expenses associated with defending such Indemnifiable Claims (including attorneys’ fees). You also agree that the Mill Parties will have control of the defense or settlement, at Mill’s sole option, of any third-party Indemnifiable Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Mill or the other Mill Parties.
15. Disclaimers of Express/Implied Warranties Your use of our Products and Services are at your sole risk. Except as otherwise provided in writing by us, our Products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, we do not represent or warrant that our Products and Services are accurate, complete, reliable, current, or error-free. You assume the entire risk as to the quality and performance of the Products and Services.
16. Limitation of Liability
17. Dispute Resolution; Binding Arbitration Please read this section carefully because it requires you and Mill to arbitrate certain disputes and claims and limits the manner in which you and Mill can seek relief from each other. Arbitration precludes you and Mill from suing in court or having a jury trial. You and Mill agree that arbitration will be solely on an individual basis and not as a class arbitration, class action, or any other kind of representative proceeding. Mill and you are each waiving the right to trial by a jury. The parties acknowledge that the terms of this section are intended to reduce the financial burdens associated with resolving their disputes and are not intended to delay adjudication of any party’s claims. Follow the instructions below, in Section 17(l), if you wish to opt out of the requirement of arbitration on an individual basis. No class or representative actions or arbitrations are allowed under these terms.
18. Changes to Terms We may make changes to these Terms from time to time. If we make changes, we will provide notice of such changes by, for example, sending an email notification, providing notice through our Services, or posting the amended Terms and updating the “Last Updated” date above. Unless we say otherwise in our notice, the amended Terms will be effective immediately and your continued access to and use of our Services after we provide notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop accessing and using our Products and Services. Unless material changes are made to the arbitration provision under Section 17, you agree that modification of these Terms does not create a new right to opt out of arbitration.
19. General
20. iOS Minimum EULA Requirements The following terms apply if you are accessing or using our app on an Apple Inc. (“Apple”) branded mobile device.