Legal

Last Updated: March 7, 2024

This limited warranty applies only to Mill MembershipTM subscribers.

What is covered; Period of warranty; and Remedy. Mill Industries Inc. (“Mill,” “we,” or “us”) warrants that the MillTM kitchen bin will be free from defects in materials and workmanship under normal use in accordance with product instructions, including those provided on our website and in our Terms of Service, and in our mobile app, instruction manual and safety guide, and through customer support communications, for so long as your membership is active.

With respect to any covered defect during the warranty period, we will, in our sole discretion, either repair or replace the bin or the defective part free of charge. We will also pay for shipping and handling fees to return the repaired or replacement bin to you if we elect to repair or replace the bin.

What is not covered. This limited warranty does not cover any bin repair or replacement costs due to: (a) accidents (outside of normal wear and tear), abuse, or neglect; (b) improper use or storage, including any breach of our Terms of Service; (c) failure to follow product or maintenance instructions we provide, including those provided on our website or mobile app, in our instruction manual or safety guide, or by our support team; (d) modifications by anyone other than us; (e) unauthorized repair; (f) external causes such as attack by household pests, pets, natural disasters, fire, or flood; or (g) loss or theft of the device.

EXCLUSIVE REMEDIES UNDER THIS LIMITED WARRANTY. This limited warranty is the only express warranty that we provide for the Mill kitchen bin, and the above remedy is your sole remedy. To the maximum extent permitted by applicable law, we expressly disclaim all other warranties and conditions of any kind, whether statutory or implied, arising from course of conduct or otherwise, regarding your use of the Mill kitchen bin, except that any implied warranties of merchantability, fitness for a particular purpose, and noninfringement are limited in duration to the period of the express warranty above.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Obtaining warranty service. To obtain warranty service, you must email our support team at support@mill.com. Before receiving warranty service, we may require that you furnish information confirming your subscription, respond to questions designed to assist with diagnosing potential issues or the cause of the issue, and follow our procedures for obtaining warranty service.

LIMITATION OF LIABILITY. You expressly understand and agree that the remedies described above are your sole and exclusive remedies and our entire liability for any breach of this limited warranty. To the maximum extent permitted by applicable law, we and our affiliates shall not be liable to you under any theory of liability – whether contract, tort (including negligence), breach, or failure of any warranty or otherwise – for any indirect, incidental, special, consequential, or exemplary damages that may be incurred by you in connection with your device, whether or not we, our affiliates, or our or their representatives were or could have been aware of the possibility of any such losses occurring. You expressly understand and agree that, to the maximum extent permitted by applicable law, our total liability in connection with your use of our services or this limited warranty will not exceed the greater of $100 or the amount paid by you to use our services.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

WHAT CAN YOU DO IN CASE OF A DISPUTE WITH US? Please see Section 13 of our Terms of Service if you believe that we have not performed our obligations under this limited warranty.

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